LorthivaTV Privacy Policy

Effective Date: June 8, 2026
Contact: lorthivatv666@163.com

This Privacy Policy explains how LorthivaTV ("LorthivaTV", "we", "our", or "us") handles information when you install, access, or use our mobile application, website, content features, subscription features, and support services.

By using LorthivaTV, you confirm that you have reviewed this policy. If you do not agree with it, please discontinue use of the app and related services.

1. Information We May Collect

We collect only information that is reasonably needed to operate, protect, and improve the service. Depending on how you use the app, this may include:

• Account details: email address, nickname, user identifier, login status, region settings, and similar account information you provide or that is generated by the service.
• Device and technical data: device type, operating system, app version, language, approximate network region, IP address, diagnostic logs, crash records, and device identifiers permitted by the platform.
• App activity: playback records, watch progress, saved items, search activity, taps, feature usage, access time, and other interactions needed to provide a consistent viewing experience.
• Purchase information: product identifier, subscription status, purchase validation result, expiration time, renewal state, and related entitlement data received from Apple. We do not receive your full payment card number, Apple ID password, or complete payment credentials.
• Support communications: messages, screenshots, contact address, order references, and technical details you send to us when requesting help.

2. How We Use Information

We may use collected information to:

• Deliver app features such as video browsing, playback, favorites, history, account access, membership benefits, and purchase restoration.
• Verify subscriptions, renewals, refunds, entitlement status, and billing-related issues.
• Maintain app security, prevent fraud, investigate abnormal activity, enforce legal documents, and protect users and rights holders.
• Analyze reliability, crash trends, content performance, and user experience so we can improve the app.
• Respond to support requests, send service notices, and provide important updates about your account or subscription.

3. Sharing of Information

We do not sell personal information. We may share limited information only when there is a legitimate need, including:

• Operational vendors: providers that help with hosting, analytics, crash reporting, subscription validation, content delivery, security, or customer support.
• Apple services: Apple processes App Store purchases and may provide purchase and subscription status data needed to activate or restore benefits.
• Legal obligations: authorities, courts, regulators, or other parties when disclosure is required by law or necessary to protect legal rights, safety, property, or service integrity.
• Business transitions: if our business is reorganized, transferred, or merged, information may be handled as part of that process with appropriate safeguards.

4. Retention

We keep information for the period needed to provide the service, maintain records, resolve disputes, comply with law, enforce agreements, and protect security. When retention is no longer necessary, we delete, de-identify, or aggregate the information where reasonably practical.

5. Security

We use reasonable administrative, technical, and organizational safeguards designed to reduce unauthorized access, loss, misuse, alteration, and disclosure. No online service can be guaranteed to be completely secure, so you should also protect your device, account credentials, and Apple ID.

6. Your Choices and Rights

You may contact us to request access, correction, deletion, restriction, or portability of your personal information where those rights are available under applicable law. We may ask for information needed to verify your identity before responding. You may also manage certain app permissions through your device settings.

7. Children

LorthivaTV is not intended for children under 13. Minors should use the app only with permission and supervision from a parent or legal guardian. If we learn that we collected personal information from a child without required consent, we will take reasonable steps to remove it.

8. Third-Party Services

The app may use third-party SDKs, links, content sources, analytics tools, ad services, or platform services. Those third parties are responsible for their own privacy practices. We recommend reviewing their policies before interacting with third-party services.

9. International Processing

Your information may be stored or processed in countries or regions outside your location depending on technical support, hosting, content delivery, and operational needs. We will apply safeguards required by applicable law for such processing.

10. Updates to This Policy

We may revise this Privacy Policy when our services, technology, legal obligations, or App Store requirements change. The latest version will be posted on this page with an updated effective date. Continued use of the app after an update means you accept the revised policy.